Almost anyone can enjoy eyelash extensions, but if one or more of the following conditions apply to you, you may not be a good candidate for this service.

  • You do not follow instructions well and are unable to maintain the aftercare guidelines. If you do not understand the requirements before and after the lash application, this is probably not a service for you.

  • You rub your eyes frequently. If you rub your eyes frequently due to allergies, or if rubbing your eyes is just a habit, we do not suggest this service.

  • You have highly sensitive skin. We do not recommend lash extensions if you experience irritation around the eye area after using skincare or makeup.

  • You are sick or feeling ill. If you have a cold or sinus infection, we suggest waiting to get lash extensions until you are feeling 100% better. Illness plays a large role in poor retention of lash extensions.

  • Your natural eyelashes are very curly. If your natural lashes are very curly you are not a good candidate for extensions. Curly lashes tend to dramatically shorten the wear time of lash extensions.

  • You do not have natural eyelashes. If you do not have natural lashes, you will be unable to wear extensions. Extensions must be placed on the natural eyelash, not directly on the skin. Consider using a different form of eyelash treatments.

A general rule of thumb to enjoy and properly maintain eyelash extensions is: the less you touch them, the longer they will last.

Late/No-Show/Same day booking Policy

We ask that you be please select an appointment slot that will minimize the chance of any last minute change or cancellation. If you will be late by more than 10 minutes, please provide us with a courtesy call/email or we will may need to cancel your appointment. We ask that clients who cancel w/in 24 hours of the appointment or No-shows, pay a 50% fee. And those who No-show must pay 100% of the session fee. 

Please note that all same-day bookings must be confirm by us by email or phone. Thank you.

Refund Policy/Allergic Reaction

Please note that we do NOT offer refunds on work performed or reimburse any medical costs for any medical issue , including allergic reactions. If you do not agree with w/ this policy, we politely ask that you please cancel ASAP (w/in 24 hrs please). If you do not promptly cancel, we understand that you agree with w/ our policies and accept all risks associated w/ your session.





443 Waverley St.

Palo Alto, CA 94301

(650) 517-3937

4169 24th St.

San Francisco CA 94114

(415) 993-3339

500 Plaza Dr., Ste 3

Folsom, CA 95630

(415) 993-3339

To do all we can to exceed your expectations and deliver an experience and results that are at the highest level of the industry. Bar none. 


 © 2013 by Olivia Beauty LLC


Mon-Fri 10am - 8pm   Saturday 10am-8pm

Sunday 10am-5pm


Appointments Only


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